Firmware Updates at Pixel Connection

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Mack Accidental Damage (ADH) Protection Plan

Protect your new camera or lens from unexpected accidents. Mack’s ADH Plan covers drops, spills, impact damage, and mechanical or electrical failures after the manufacturer’s warranty ends. Pixel Connection handles the digital registration for you and will assist with any service needs, making the process simple and stress-free.

What’s Included:

  • Accidental damage protection (drops, spills, impact)
  • Mechanical & electrical failure coverage after manufacturer warranty
  • Parts and labor for all covered repairs
  • Professional service through Mack Worldwide Warranty
  • Pixel Connection support and mediation for any claims.

Eligibility:

  • Valid for new, non–gray market gear
  • Must be added at time of purchase or within the allowable window

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Quick Overview

Get your firmware update at Pixel Connection.

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Product Description

Do I need a firmware update?
Just like your computer or phone, cameras have a lot going on inside them. Oftentimes manufacturers will release updates to either fix a bug, make the camera run smoother, update the performance, or add new features. This also applies to lenses as well.


What do I need to do?
We are able to update firmware on all cameras, and most mirrorless lenses. Unfortunately many older DSLR lenses need to be sent back to the manufacturer, and do not have as many firmware updates. Bring in your (fully charged) camera or lens and we can check the current firmware on your camera, and let you know what the current version is and what it offers.

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